These terms govern the PlumbRun text-messaging program, operated by Pohlman Plumbing & Home Services, Inc. ("PlumbRun"). By opting in you agree to these terms.
The PlumbRun messaging program sends job-related text messages to customers who request same-day plumbing service — including quote-approval links, dispatch and technician-arrival alerts, and service updates. This is a customer-care program; it is not marketing.
You opt in by checking the SMS consent box and providing your mobile number on the PlumbRun service-request form at plumbrun.com. Consent to receive texts is not a condition of purchasing any service.
Message frequency is recurring and varies by job — typically up to about 6 messages per job (for example: quote ready, approval confirmation, technician en route, arrival, and completion).
Message and data rates may apply. PlumbRun does not charge for the messages, but your mobile carrier's standard rates apply.
You can cancel the SMS service at any time by texting STOP to the PlumbRun number. After you send STOP, we will send a confirmation and then stop sending messages. To rejoin, opt in again. For help, text HELP to the PlumbRun number, or contact us at (410) 764-5626 or dispatch@plumbrun.com.
Carriers are not liable for delayed or undelivered messages.
Mobile information and consent are never shared with third parties for marketing. See our Privacy Policy for how we handle your information.
Pohlman Plumbing & Home Services, Inc.
809 Barkwood Ct, Suite I, Linthicum Heights, MD 21090
(410) 764-5626 · dispatch@plumbrun.com